Frameworks & Procurement
Through Technology is committed to providing high-quality IT consultancy services to our clients while maintaining customer satisfaction and continuous improvement. We strive to understand and meet our customers' requirements, deliver reliable solutions, and ensure compliance with applicable legal and regulatory requirements.
We actively seek opportunities to deliver Added Value to those we work with, using our collective talents to identify, evaluate and implement improvements wherever it is practical and achievable to do so.
Our quality policy is communicated, understood, and implemented at all levels of the organisation to drive excellence and achieve business success.
Our quality policy includes the following principles:
We use Clear, Open and Direct Communication with all parties
We understand and fulfil customer requirements through effective relationships, communication and collaboration
We seek opportunities to exceed customer expectations and add value through growth mindset and a managed Added Value Process
We continuously improve
We operate in an ethical and environmentally sustainable manner
We keep an audit trail, but focus on the present and learning for the future, not on blame for the past.
We care about everyone’s physical and mental health.
Through the implementation of our Quality Management System (QMS), we are dedicated to consistently achieving high quality in our work and achieving/maintaining ISO9001 certification to demonstrate this to our stakeholders.